At SchoolUtility.com, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are processed.
Refunds are available for premium features under the following conditions:
- The service was not used after payment.
- A technical issue prevented access to the service.
- The request is made within 7 days of payment.
Refunds will not be issued if:
- The user has used the service extensively.
- The refund request is made after 7 days.
- The issue is due to user error or incorrect data input.
- To request a refund, email us at support@schoolutility.com with your payment details (e.g., Razorpay Transaction ID).
- Refunds will be processed within 5-7 business days via Razorpay.
- The amount will be credited to the original payment method.
For refund-related queries, reach us at:
SchoolUtility Solutions Pvt. Ltd.
123 Academic Avenue, Bhubaneswar, Odisha, India, 751001
Email: support@schoolutility.com
Phone: +91 98765 43210
Effective Date: April 16, 2025